For players aged 21 and above only

gb99m Responsible Gaming — Your Protection Is Our Priority

Entertainment should never become a problem — that is why gb99m offers you powerful protection tools such as deposit limits, self-exclusion, and time-out.

What Is Responsible Gaming?

Gaming or betting should be an enjoyable experience — it should never be a source of stress, debt, or mental discomfort. Responsible gaming means enjoying gaming as entertainment while staying within your own means and limits. gb99m is here to support that commitment. On our platform you can decide for yourself how much time and money you spend, and you can take a temporary break or step away entirely at any time — completely on your own terms.

gb99m believes gaming is at its best when it stays fun. Every protection tool on our safe and reliable platform is transparent and easy to access. If you or someone close to you feels that gaming is getting out of control, seek help right away — because taking the right step at the right time is what matters most.

21+ This platform is for individuals aged 21 and above only.

Our Protection Tools

Deposit Limit

You can set a maximum deposit amount on a daily, weekly, or monthly basis. Once a limit is set it takes effect immediately, and increasing it requires a waiting period — so you cannot make a rushed decision.

Self-Exclusion

If you feel you need a complete break from gaming, you can exclude yourself for a set period or permanently. During self-exclusion you will not be able to deposit or play on your account, and gb99m will not send you any promotional messages.

Time-Out Break

Use the time-out feature for a temporary break. Your account can be suspended temporarily for anywhere from 24 hours to several weeks. During this time logging in will not be possible, giving you the space to clear your head and assess the situation.

Session Time Limit

Decide in advance how many hours you will play in one go. When the time is up, the platform will prompt you to take a break. This tool is particularly useful when it becomes hard to keep track of time.

Betting History Review

You can view a full history of all your deposits, withdrawals, and gaming activity in your account. Reviewing this information regularly gives you a clear picture of your spending and helps you make informed decisions.

24/7 Support Service

gb99m's live chat support is open for you around the clock. For any question about responsible gaming, or to get help setting limits or exclusions, contact us right away.

Core Principles of Safe Gaming

Set a Budget and Stick to It

Before you start gaming, set a budget for yourself — an amount you can afford to lose without it affecting your daily life. The minimum deposit at gb99m is just ৳200, so start small and build your experience gradually.

  • Keep your entertainment budget and emergency savings separate.
  • Do not bet more to try to recover losses.
  • Think carefully before reinvesting any winnings.

Time Management

Gaming is fun, but keeping a healthy balance with your time is important. Manage your gaming alongside family, friends, work, and rest.

  • Set a fixed amount of time for gaming each day.
  • Avoid long sessions before bedtime.
  • Take regular breaks — at least once every hour.
  • Do not play when you are bored or under stress.

Treat Gaming as Entertainment

gb99m's slots, cricket betting, and live casino are all designed for entertainment. Outcomes are entirely random, so never treat gaming as a reliable source of income.

  • Each game runs independently.
  • Avoid the mindset of "I will win next time."
  • It is wise not to try to recover money you have lost.

Protection of Minors

gb99m strictly enforces a 21+ age policy. Access to the gaming platform by minors is completely prohibited. Be mindful that minors cannot access your device or account.

  • Always keep your password private.
  • Make a habit of logging out.
  • Do not use your gaming account in front of children.
  • Use parental control software if needed.

Warning Signs

If any of the following signs apply to you, it is important to seek help.

You are spending more than your set budget and cannot stop yourself.

You are repeatedly betting more in an attempt to recover lost money.

Gaming is damaging your relationships with family, friends, or colleagues.

You feel anxious, angry, or irritable when you cannot game.

You are hiding your gaming activity from family or people close to you.

You are skipping important tasks, sleep, or meals to keep gaming.

Ways to Get Support

Live Chat Support

Contact gb99m's 24/7 live chat service at any time. Our team can assist you in both Bengali and English. You can request help with setting a deposit limit or suspending your account directly through chat.

Email Support

To request support in writing, email us at [email protected] — you can send any responsible gaming request, self-exclusion application, or account closure request by email.

Account Settings

After logging in, you can activate deposit limits, session time limits, and time-out directly from your Account Settings. Every change takes effect immediately.

Professional Support Organisations

Gaming addiction is a recognised mental health condition and can be addressed with the right support. If you feel you need professional help, please contact a mental health specialist or counsellor. In Bangladesh, the National Mental Health Helpline and the psychiatry departments of various hospitals provide this kind of support. gb99m is not a substitute for professional counselling or medical services — we only aim to ensure a safe gaming environment.

Frequently Asked Questions

After logging in to gb99m, go to the Account Settings section and select the "Responsible Gaming" option. From there you can set a daily, weekly, or monthly deposit limit. Once set, it takes effect immediately. Lowering a limit applies straight away, but increasing one requires a waiting period.

During self-exclusion your account remains active, but you will not be able to log in, make deposits, or place bets. During that period gb99m will also not send you any marketing or promotional communications. Once the set period ends, your account may be reactivated. For permanent self-exclusion, reactivating the account is not possible.

A time-out is a temporary break — usually from a few days to a few weeks. When the set period ends, your account is reactivated automatically. Self-exclusion is a longer-term decision — it can last from a minimum of several months up to permanently, and it cannot be cancelled before the specified period ends. If you feel you are losing control over your gaming, self-exclusion is the better choice.

gb99m strictly enforces a 21+ age policy. If you have concerns, contact us immediately via live chat or by email at [email protected]. Our team will investigate the matter seriously and take the necessary action. Protecting minors is one of our highest priorities.

The minimum deposit at gb99m is ৳200 (for all methods) and the minimum withdrawal is ৳500. Withdrawals are generally completed within 5 to 30 minutes. Transactions can be made via bKash, Nagad, Rocket, and bank transfer.

You can find detailed questions and answers about gaming on the gb99m FAQ page. You can also contact us directly via live chat or at [email protected] for any question — our support team is available 24/7.

Play Safe, Play Happy

At gb99m we are always ready to make every session safe and enjoyable. Browse our game categories or check the FAQ for any support you need.